If you're having trouble with your computer, you can try starting in Safe Mode. Safe Mode is a way to start up your computer with only the basic files and drivers. This can help if you're having problems with programs or drivers that won't load or work properly.
To start in Safe Mode:
Restart your computer. As soon as your computer starts, press and hold the F8 key on your keyboard. You'll see a menu with different options. If you don't see this menu, you can also try pressing the F5 key or the ESC key.
Use the arrow keys on your keyboard to select Safe Mode, and then press Enter. Your computer will now start in Safe Mode.