SaaS Metrics

A collection of articles and interactive models, to help you understand the metrics that matter to your SaaS business

01

Net Revenue Retention

Understand how your revenue changes over time.

Net Revenue Retention (NRR) is a measure of how effectively you're maintaining your revenue.

A good NRR is an indication that you're minimising churn from your existing customer base, and generating additional revenue from bringing in new customers.

Read more
01

Net Revenue Retention

Understand how your revenue changes over time.

Net Revenue Retention (NRR) is a measure of how effectively you're maintaining your revenue.

A good NRR is an indication that you're minimising churn from your existing customer base, and generating additional revenue from bringing in new customers.

Read More
02

Customer Churn

Learn how to calculate churn rates.

Many SaaS businesses devote a great deal of resource into winning new customers, but far less into maintaining their existing customer base.

Churn rates describe just how good a business is at keeping its existing customers, and is a crucial metric for any subscription-based SaaS.

Read more
02

Customer Churn

Learn how to calculate churn rates.

Many SaaS businesses devote a great deal of resource into winning new customers, but far less into maintaining their existing customer base.

Churn rates describe just how good a business is at keeping its existing customers, and is a crucial metric for any subscription-based SaaS.

Read More
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