When it comes to choosing the right CRM software for your business, it can be tough to decide between two of the most popular options on the market, Zoho and Bitrix24. In this article, we'll take an in-depth look at both CRM platforms to help you make a decision about which one is right for you.

Overview

Zoho CRM is a cloud-based customer relationship management software that helps businesses of all sizes manage their customer relationships. It offers a suite of tools for sales, marketing, customer support, and collaboration. Bitrix24 is a cloud-based CRM platform that helps businesses of all sizes manage their customer relationships. It offers a suite of tools for sales, marketing, customer support, and collaboration.

Features

Zoho CRM offers a wide range of features to help businesses manage their customer relationships. These features include:

• Contact management
• Lead management
• Opportunity management
• Account management
• Quote management
• Order management
• Invoice management
• Product catalog
• Campaign management
• Marketing automation
• Sales force automation
• Customer support
• Help desk
• Live chat
• Project management
• Document management
• Collaboration
• Reporting
• Customization
• Integrations

Bitrix24 also offers a wide range of features to help businesses manage their customer relationships. These features include:

• Contact management
• Lead management
• Opportunity management
• Account management
• Quote management
• Order management
• Invoice management
• Product catalog
• Campaign management
• Marketing automation
• Sales force automation
• Customer support
• Help desk
• Live chat
• Project management
• Document management
• Collaboration
• Reporting
• Customization
• Integrations

Pricing

Zoho CRM offers a free trial and three paid plans: Standard, Professional, and Enterprise. Standard plans start at $12 per month per user. Professional plans start at $20 per month per user. Enterprise plans start at $35 per month per user.

Bitrix24 offers a free trial and four paid plans: Standard, Professional, Enterprise, and Unlimited. Standard plans start at $39 per month per user. Professional plans start at $99 per month per user. Enterprise plans start at $199 per month per user. Unlimited plans start at $999 per month per user.

Comparison

Zoho CRM and Bitrix24 are both cloud-based CRM platforms that offer a suite of tools for sales, marketing, customer support, and collaboration. Both platforms offer a free trial and a wide range of features, including contact management, lead management, opportunity management, account management, quote management, order management, invoice management, product catalog, campaign management, marketing automation, sales force automation, customer support, help desk, live chat, project management, document management, collaboration, reporting, customization, and integrations.

Zoho CRM offers three paid plans: Standard, Professional, and Enterprise. Standard plans start at $12 per month per user. Professional plans start at $20 per month per user. Enterprise plans start at $35 per month per user. Bitrix24 offers four paid plans: Standard, Professional, Enterprise, and Unlimited. Standard plans start at $39 per month per user. Professional plans start at $99 per month per user. Enterprise plans start at $199 per month per user. Unlimited plans start at $999 per month per user.