When you’re considering a new CRM for your business, it’s important to evaluate all of your options. In this article, we’ll take a detailed look at two CRMs that are popular among small businesses: Nutshell and Freshsales. We’ll compare and contrast the features of each CRM, as well as their pricing and ease of use. By the end of this article, you should have a good idea of which CRM is right for your business.

Nutshell

Nutshell is a CRM that’s popular among small businesses. It’s known for its ease of use and its wide range of features. Let’s take a closer look at what Nutshell has to offer.

Features

Nutshell offers a wide range of features that are designed to help small businesses manage their customer relationships. Some of the most notable features include:

• Contact management: Nutshell gives you the ability to track all of your customer’s contact information in one place. This includes their name, email address, phone number, and social media profiles. You can also add notes to each contact’s profile, so you can keep track of your interactions with them.
• Lead tracking: Nutshell helps you track the leads that you’re working on. This includes their contact information, as well as the stage of the sales process that they’re in. Nutshell also gives you the ability to set up custom lead scoring rules, so you can prioritize the leads that are most likely to convert.
• Deal tracking: Nutshell helps you track the deals that you’re working on. This includes the value of the deal, the expected close date, and the status of the deal. You can also add notes and files to each deal, so you can keep track of your progress.
• Activity tracking: Nutshell gives you the ability to track all of your customer interactions in one place. This includes phone calls, emails, meetings, and social media interactions. Nutshell also gives you the ability to set up reminders, so you can follow up with your customers in a timely manner.
• Reporting: Nutshell provides a wide range of reports that can help you track your sales performance. This includes reports on your deals, your leads, your contacts, and your activities. Nutshell also gives you the ability to create custom reports, so you can track the data that’s most important to you.

Pricing

Nutshell offers a few different pricing plans that are designed to fit the needs of small businesses. The plans are as follows:

• The Basic plan: $19 per month per user. This plan includes all of the core features of Nutshell, including contact management, lead tracking, deal tracking, and activity tracking. This plan also includes 5GB of storage per user.
• The Pro plan: $49 per month per user. This plan includes all of the features of the Basic plan, as well as advanced features like reporting and custom fields. This plan also includes 10GB of storage per user.
• The Enterprise plan: $99 per month per user. This plan includes all of the features of the Pro plan, as well as premium features like sales forecasting and integration with third-party apps. This plan also includes 25GB of storage per user.

Ease of use

Nutshell is designed to be easy to use, even for users who are not familiar with CRM software. The interface is clean and clutter-free, and the software is easy to navigate. Nutshell also offers a wide range of tutorials and support resources, so you can get up and running quickly.

Freshsales

Freshsales is a CRM that’s popular among small businesses. It’s known for its wide range of features and its flexibility. Let’s take a closer look at what Freshsales has to offer.

Features

Freshsales offers a wide range of features that are designed to help small businesses manage their customer relationships. Some of the most notable features include:

• Contact management: Freshsales gives you the ability to track all of your customer’s contact information in one place. This includes their name, email address, phone number, and social media profiles. You can also add notes to each contact’s profile, so you can keep track of your interactions with them.
• Lead tracking: Freshsales helps you track the leads that you’re working on. This includes their contact information, as well as the stage of the sales process that they’re in. Freshsales also gives you the ability to set up custom lead scoring rules, so you can prioritize the leads that are most likely to convert.
• Deal tracking: Freshsales helps you track the deals that you’re working on. This includes the value of the deal, the expected close date, and the status of the deal. You can also add notes and files to each deal, so you can keep track of your progress.
• Activity tracking: Freshsales gives you the ability to track all of your customer interactions in one place. This includes phone calls, emails, meetings, and social media interactions. Freshsales also gives you the ability to set up reminders, so you can follow up with your customers in a timely manner.
• Reporting: Freshsales provides a wide range of reports that can help you track your sales performance. This includes reports on your deals, your leads, your contacts, and your activities. Freshsales also gives you the ability to create custom reports, so you can track the data that’s most important to you.

Pricing

Freshsales offers a few different pricing plans that are designed to fit the needs of small businesses. The plans are as follows:

• The Basic plan: $25 per month per user. This plan includes all of the core features of Freshsales, including contact management, lead tracking, deal tracking, and activity tracking. This plan also includes 5GB of storage per user.
• The Pro plan: $49 per month per user. This plan includes all of the features of the Basic plan, as well as advanced features like reporting and custom fields. This plan also includes 10GB of storage per user.
• The Enterprise plan: $99 per month per user. This plan includes all of the features of the Pro plan, as well as premium features like sales forecasting and integration with third-party apps. This plan also includes 25GB of storage per user.

Ease of use

Freshsales is designed to be easy to use, even for users who are not familiar with CRM software. The interface is clean and clutter-free, and the software is easy to navigate. Freshsales also offers a wide range of tutorials and support resources, so you can get up and running quickly.

Conclusion

Nutshell and Freshsales are both CRMs that are popular among small businesses. They both offer a wide range of features, as well as flexible pricing plans. However, Nutshell is known for its ease of use, while Freshsales is known for its flexibility. Ultimately, the CRM that’s right for your business will depend on your specific needs and preferences.