There are many factors to consider when choosing a payroll provider for your business. In this article, we'll compare and contrast two of the most popular payroll providers, Factorial and Justworks. We'll cover topics like features, customer service, ease of use, and pricing. By the end of this article, you should have a good idea of which payroll provider is right for your business.

Features

Both Factorial and Justworks offer a comprehensive suite of features for businesses of all sizes. Factorial offers a few more features than Justworks, but both providers offer all of the essential features that most businesses need.

Factorial Features

Factorial offers all of the essential payroll features that most businesses need, plus a few extras. In addition to processing payroll and managing employee taxes, Factorial also offers time tracking, HR management, and benefits administration. Factorial's time tracking feature is particularly robust, with the ability to track time worked, PTO, and sick days. The HR management features are also robust, with the ability to manage employee records, onboard new employees, and create custom reports.

Justworks Features

Justworks offers all of the essential payroll features that most businesses need. Justworks can process payroll, manage employee taxes, and offer benefits administration. Justworks also offers a time tracking feature, but it is not as robust as the one offered by Factorial. Justworks' time tracking feature can track time worked and PTO, but it does not have the ability to track sick days. Justworks' HR management features are also not as robust as Factorial's, but they do offer the ability to manage employee records and onboard new employees.

Customer Service

Both Factorial and Justworks offer excellent customer service. Both providers have a dedicated customer service team that is available to answer your questions 24/7. In addition, both providers offer a self-service knowledge base that is packed with helpful articles and tutorials.

Factorial Customer Service

Factorial's customer service team is available 24/7 to answer your questions. In addition, Factorial offers a self-service knowledge base that is packed with helpful articles and tutorials. If you need help with something that is not covered in the knowledge base, you can always reach out to the customer service team and they will be happy to help.

Justworks Customer Service

Justworks' customer service team is available 24/7 to answer your questions. In addition, Justworks offers a self-service knowledge base that is packed with helpful articles and tutorials. If you need help with something that is not covered in the knowledge base, you can always reach out to the customer service team and they will be happy to help.

Ease of Use

Both Factorial and Justworks are easy to use. Both providers offer a user-friendly interface that is easy to navigate. In addition, both providers offer a self-service knowledge base that is packed with helpful articles and tutorials.

Factorial Ease of Use

Factorial is easy to use. The user interface is easy to navigate and the self-service knowledge base is packed with helpful articles and tutorials. If you need help with something, you can always reach out to the customer service team and they will be happy to help.

Justworks Ease of Use

Justworks is easy to use. The user interface is easy to navigate and the self-service knowledge base is packed with helpful articles and tutorials. If you need help with something, you can always reach out to the customer service team and they will be happy to help.

Pricing

Both Factorial and Justworks offer competitive pricing. Both providers offer a variety of pricing plans that are designed to meet the needs of businesses of all sizes.

Factorial Pricing

Factorial offers a variety of pricing plans that are designed to meet the needs of businesses of all sizes. Factorial's pricing is based on the number of employees you have. The more employees you have, the higher the price will be.

Justworks Pricing

Justworks offers a variety of pricing plans that are designed to meet the needs of businesses of all sizes. Justworks' pricing is based on the number of employees you have. The more employees you have, the higher the price will be.

Conclusion

Both Factorial and Justworks are excellent payroll providers. They both offer a comprehensive suite of features, excellent customer service, and competitive pricing. Ultimately, the decision of which provider to choose comes down to your specific needs and preferences. If you need a robust time tracking feature, then Factorial is the better choice. If you need a more robust HR management feature, then Justworks is the better choice. If you are not sure which provider to choose, we recommend reaching out to the customer service teams of both providers and they will be happy to help you make a decision.