When it comes to customer relationship management (CRM) software, two of the most popular platforms on the market today are Bitrix24 and Oracle CX Cloud. Both CRM platforms offer a wide range of features and functionality to help businesses manage their customer data, but there are some key differences between the two that you should be aware of before making a decision.

Bitrix24

Bitrix24 is a CRM platform that is designed to help businesses manage their customer relationships. The platform provides a wide range of features and tools that businesses can use to manage their customer data, including a contact management system, a sales management system, a marketing automation system, and a customer support system. Bitrix24 also offers a wide range of integrations with third-party software and services, which makes it a good choice for businesses that want to use a CRM platform that is compatible with their existing software and services.

Oracle CX Cloud

Oracle CX Cloud is a CRM platform that is designed to help businesses manage their customer relationships. The platform provides a wide range of features and tools that businesses can use to manage their customer data, including a contact management system, a sales management system, a marketing automation system, and a customer support system. Oracle CX Cloud also offers a wide range of integrations with third-party software and services, which makes it a good choice for businesses that want to use a CRM platform that is compatible with their existing software and services.

Key Differences

Pricing

One of the key differences between Bitrix24 and Oracle CX Cloud is pricing. Bitrix24 offers a free version of its CRM platform that businesses can use to manage their customer data. However, the free version of the platform is limited in terms of features and functionality. Businesses that need access to the full range of features and tools offered by Bitrix24 will need to sign up for one of the paid plans, which start at $24 per month. Oracle CX Cloud, on the other hand, does not offer a free version of its CRM platform. Businesses that want to use the platform will need to sign up for one of the paid plans, which start at $95 per month.

Features and Functionality

Another key difference between Bitrix24 and Oracle CX Cloud is the features and functionality that each platform offers. Both platforms offer a wide range of features and tools that businesses can use to manage their customer data. However, there are some key differences between the two platforms in terms of the features and functionality that they offer.

Bitrix24, for example, offers a free version of its CRM platform that businesses can use to manage their customer data. However, the free version of the platform is limited in terms of features and functionality. Businesses that need access to the full range of features and tools offered by Bitrix24 will need to sign up for one of the paid plans. Oracle CX Cloud, on the other hand, does not offer a free version of its CRM platform. Businesses that want to use the platform will need to sign up for one of the paid plans.

Another difference between the two platforms is the range of integrations that they offer. Bitrix24 offers a wide range of integrations with third-party software and services, which makes it a good choice for businesses that want to use a CRM platform that is compatible with their existing software and services. Oracle CX Cloud also offers a wide range of integrations with third-party software and services, but the range of integrations that it offers is not as wide as the range of integrations that Bitrix24 offers.

Conclusion

Bitrix24 and Oracle CX Cloud are both CRM platforms that offer a wide range of features and functionality to businesses. Both platforms have their own strengths and weaknesses, and businesses should carefully consider their needs before making a decision. In general, Bitrix24 is a good choice for businesses that need a CRM platform that is compatible with their existing software and services. Oracle CX Cloud is a good choice for businesses that need a CRM platform that offers a wide range of features and functionality.