There are a lot of options out there for small businesses when it comes to choosing a benefits provider. Two of the most popular choices are Bob (Hibob) and Justworks. Both companies offer a wide range of benefits and services, but there are some key differences that businesses should be aware of when making their decision.
Pricing
When it comes to pricing, Bob (Hibob) and Justworks are both very competitive. Justworks typically charges a flat monthly fee, while Bob (Hibob) charges a per-employee monthly fee. Justworks also offers a discount for businesses that sign up for a yearly plan. Overall, pricing is similar between the two companies.
Services
Both Bob (Hibob) and Justworks offer a wide range of services, including health insurance, dental and vision insurance, 401(k) plans, and more. Justworks also offers a few additional services that Bob (Hibob) does not, such as commuter benefits and a health spending account. Bob (Hibob), on the other hand, offers a few unique services such as a health savings account and a wellness program.
Ease of Use
One of the biggest differences between Bob (Hibob) and Justworks is the ease of use. Justworks has a very user-friendly platform that makes it easy for businesses to sign up and manage their account. Bob (Hibob), on the other hand, has a more complicated platform that can be difficult to use. Justworks also offers a mobile app that makes it easy to access your account on the go, while Bob (Hibob) does not have a mobile app.
Customer Service
Another big difference between Bob (Hibob) and Justworks is customer service. Justworks has a dedicated customer service team that is available to help businesses with any questions or issues they may have. Bob (Hibob) does not have a dedicated customer service team, but they do have a FAQ section on their website that can be helpful. Overall, Justworks has better customer service than Bob (Hibob).
The Bottom Line
Both Bob (Hibob) and Justworks are great benefits providers with a lot to offer businesses. However, there are some key differences between the two companies. Justworks is typically more expensive than Bob (Hibob), but they offer a few additional services that Bob (Hibob) does not. Justworks also has a more user-friendly platform and better customer service. Overall, Justworks is the better choice for businesses, but Bob (Hibob) is a close second.