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How to Calculate Return on Invested Capital (ROIC) in FreshService

Making the most of your FreshService data

What is Return on Invested Capital (ROIC)?

Return on Invested Capital (ROIC) is a financial metric that measures the profitability of a company's investments. ROIC is calculated by dividing a company's earnings before interest and taxes (EBIT) by the total value of its invested capital.

The formula for ROIC is:

ROIC = EBIT / Invested Capital

Invested Capital = Total Assets - Current Liabilities

How do you calculate Return on Invested Capital (ROIC) in FreshService?

It can be difficult to calculate Return on Invested Capital (ROIC) directly inside of FreshService; that's where Causal comes in.

Causal is a modelling tool which lets you build models on top of your FreshService data. You simply connect Causal to your FreshService account, and then you can build formulae in Causal to calculate your Return on Invested Capital (ROIC).

What is Causal?

Causal lets you build models effortlessly and share them with interactive, visual dashboards that everyone will understand.

In Causal, you build your models out of variables, which you can then link together in simple plain-English formulae to calculate metrics like Return on Invested Capital (ROIC). This makes your models easy to understand and quick to build, so you can spend minutes, not days, on your models.

A comparison of formulae in Excel and Causal

When you're done, you can share the link to your model with stakeholders. They'll be able to view your model's outputs in a visual dashboard, rather than a jumble of tabs and complex formulae. The dashboards are interactive, letting viewers tweak your assumptions to see how they affect the model's outputs.

A gif showing how users can adjust model inputs, and how they're reflected in dashboards

Causal lets you add visuals in a single click, letting you plot out graphs and distributions for metrics like Return on Invested Capital (ROIC).

A gif showing how you can build visuals in Causal

Start building models with your 

FreshService

 data

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