Contract value is the total value of all of your company's active contracts.
Contract value is a great metric to look at when you're trying to determine how much money your company is making from its customers.
The contract value is the sum of all of your company's active contracts, including all of the revenue from those contracts.
This metric is especially useful when you're trying to determine the lifetime value of your customers.
It can be difficult to calculate Contract Value directly inside of FreshService; that's where Causal comes in.
Causal is a modelling tool which lets you build models on top of your FreshService data. You simply connect Causal to your FreshService account, and then you can build formulae in Causal to calculate your Contract Value.
Causal lets you build models effortlessly and share them with interactive, visual dashboards that everyone will understand.
In Causal, you build your models out of variables, which you can then link together in simple plain-English formulae to calculate metrics like Contract Value. This makes your models easy to understand and quick to build, so you can spend minutes, not days, on your models.
When you're done, you can share the link to your model with stakeholders. They'll be able to view your model's outputs in a visual dashboard, rather than a jumble of tabs and complex formulae. The dashboards are interactive, letting viewers tweak your assumptions to see how they affect the model's outputs.
Causal lets you add visuals in a single click, letting you plot out graphs and distributions for metrics like Contract Value.